IDriveSync Support - 1 866 748 0555

Frequently Asked Questions

 

 

What is Bandwidth Test feature?

Using the 'Bandwidth Test' feature, you can find out the sync-up / sync-down speed and the time that it will take to sync 1 GB of data to your account at this rate.

Bandwidth Test

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What is the Bandwidth Throttle feature?

The Bandwidth Throttle feature lets you set the Internet bandwidth to be used by the IDriveSync application. Select the 'Auto-Pause' check box to use this option.

When system is not in use:
This option lets you set the bandwidth to be used by your system for sync, when it is not in use. By default, it is set to 100%.

When system is in use:
This option lets you set the bandwidth to be used by your system for sync when it is in use. This allows other applications to run without hindrance. By default, it is set to 25%.

Auto-Pause option makes intelligent guesses on when to pause and resume sync, to enable optimum desktop appearances during user activity.

Bandwidth Throttle

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How do I search for my synced files?

Enter the file / folder name in the search box to locate your synced files.

Search

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How do I update to the latest version of IDriveSync?

For Windows:
Select the 'Check for Updates' option in the IDriveSync tray menu to update to the latest version of IDriveSync regularly. Alternately, log into the 'IDriveSync for Windows' interface and from the application menu bar, click Help > Check for Updates.

Update Version

For Mac:
Select the 'Check for Updates' option in the IDriveSync tray menu to update to the latest version of IDriveSync regularly.

Update Version

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